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Solutions Architect Convergent Charging

Job ID: 00046130
Location: Plano, TX
Date: 11/02/2011

Job ID: 00046130

Description

Ericsson is the world's largest telecom services provider, supporting operators in creating competitive, attractive and appealing offerings to consumers. Our technology leadership, business understanding and extensive experience of managing telecom-grade, carrier-class projects and multi-vendor networks, make Ericsson the market leader in telecom services.

This is a position for a Solution Architect in the RNAM BSS&IN Revenue Management Organization.

As a Solution Architect (SA) you will be responsible for managing customer requirements and proposing solutions utilizing Ericsson and 3rd party products. The SA is engaged with the account team from pre-sales through the implementation and conclusion stages of the project as well as solution life cycle management. The SA should be competent in handling constant change of scope and displaying leadership with respect to Ericsson resources as well as third party suppliers and subcontractors. As an SA you will be placed at the centre of activities, entailing a high level of interaction with Product Units, Systems Integration teams as well as Customer Technical, Marketing and Business Development teams.

If this describes you and you are looking to be challenged, please apply to the following position

Job duties include, but are not limited to the following:

  • Supporting Customer Units and Engagement Practices as technical solution specialist, including answering statements of compliance documents (RFI/FRP/RFQ), developing solution Descriptions and contribute to solution cost estimates.

  • Involved in the solution analysis, design and delivery of specifications while maintaining a customer interface from a solution perspective.

  • Participate in customer projects, including the definition, management and verification of solutions, analyzing the customer's processes and requirements, scaling resources, estimate cost for customer adaptations and scope changes, prepare and write solution Descriptions and ensure technical functionality and high quality of delivery.

  • Create and approve test specifications, solution Acceptance Test Procedures (ATP's) and facilitate the handover to the customer and Ericsson support organizations.

  • Support account team in ensuring Lifecycle Management and solution support

  • Evolved knowledge and skills in Business Acumen, Customer Orientation and Networking seeking to identify and promote new business opportunities.

  • Develop and maintain a solid understanding and knowledge of industry standards, competitor technology and Ericsson roadmap.

Qualifications

EDUCATION, SKILLS, and EXPERIENCE:

  • BS or MS in Electrical Engineering, Computer Science, or Computer Engineering or acceptable combination of equivalent post secondary education and experience will be considered. An MBA is a significant plus

  • 5 -10 years previous experience working as a Solution Architect or Solution Manager in a direct customer-facing role is required

  • Good overall system knowledge of the Business Support System infrastructure and architecture of a Communications Service Provider

  • A solid end-to-end understanding on how to realize prepaid/postpaid as well as fixed/mobile convergent charging solutions

  • Understanding of Product Catalogue deployment and integration

  • Thorough knowledge of the 3GPP charging architecture, mechanisms and interfaces

  • An understanding of data charging and policy control mechanisms and interfaces

  • Knowledge of Intelligent Network technologies

  • A good understanding of the TM Forum Frameworkx; eTOM, SID and TAM

  • Understanding of 2G/3G/4G mobile wireless technologies, VoLTE and IMS especially as it relates to Revenue Management

Applications:

  • Knowledge of Ericsson’s Business Support System products such as Charging System, BSCS, Telcordia SDS

  • Knowledge of other real time charging systems such as: Alcatel Lucent, Nokia Siemens, OpenNet, or equivalent.

  • Knowledge of mediation systems, preferably Ericsson MultiMediation

  • Knowledge of other Telecom Billing Systems: such as Convergys, AMDOCS, or equivalent.

CORE COMPETENCIES:

· Ability to gain customer confidence through subject matter expertise that includes the ability to discuss solution strengths, weaknesses, and possible out-of-the box alternatives where necessary to meet customer business needs

· Excellent interpersonal and customer relationship management skills. The ability to build strong relationships both internally and externally.

· Strong problem solving skills and analytical ability.

· Ability to understand specific needs in which to create or alter solutions

· Ability to work under stressful situations, meet tight deadlines and deliver services with high quality.

· Ability to lead and motivate others and work in a team environment.

· Excellent communication and consulting skills in order to be able to participate and drive customer meetings.

TRAVEL: Ability to accommodate some travel including extended stays on customer sites when necessary

Job

Solution Architect

Primary Location

US-TX-Plano

Schedule

Full-time

Job Posting

Mar 29, 2012, 2:05:07 PM

Unposting Date

Ongoing

Job Type

Standard
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Plano, TX
USA