Supply Manager

Responsibilities:

· Coordinates with the Customer Unit (CU), Project Management Office (PMO), Supply, and Finance to optimize and secure customer satisfaction for order and project setup, material procurement, and order fulfillment for all business situations

· Drives systematic improvement processes for forecast review/analysis to enable the materials organization to improve Supply Chain flexibility

· People management – Develops staffing strategies, individual performance goals, and priorities; reviews performance against the goals, plans, and grants salary increases as appropriate

· Holds responsibility for escalation issues and resolution with suppliers

· Inventory management -- Ensures alignment with sales projections and maintenance of inventory levels consistent with Ericsson cost goals

· Monitors the metrics and balanced scorecard to ensure that established customer satisfaction levels are met or exceeded

· Serves as the contact for Customer Units and Project Managers as it relates to project setup and/or order fulfillment

· Coordinates order fulfillment activities to ensure customer orders are delivered according to project or customer requirements

· Receives, confirms and follows up on customer purchase orders

· Participates in project setup meetings, documents, and executes on agreed project setup structure

· Oversees SAP workflow for sales orders, purchase orders, deliveries, and invoices

· Ensures SOX key control (KC) according to the description of each KC

· Ability to multi-task, meet deadlines, and solve problems in stressful situations

· Strong leadership and people management skills

· Superior communication skills (both oral and written) and the ability to build strong relationships both internally and externally

· Ability to succeed in a dynamic matrix environment

· Excellent negotiation and presentation skills

· Expert knowledge in two or more product or services areas

· Excellent technical understanding of large information networks and telecommunication technology

· Knowledge of industry standard practices for contracts

· Knowledge of Ericsson’s global product portfolio

· Microsoft Office skills – MS Excel, Word, PowerPoint, Outlook, Visio

· Bachelor’s degree in Supply Chain Management or related field, strongly preferred

· 6+ years experience in supply chain operations and/or procurement, preferred

· 2+ years experience in a people management role