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Systems Integration Project Manager

Job ID: 00016928
Location: Canada
Date: 09/08/2011

Job ID: 00016928

Description

Primary Purpose of Position
-Manage the initiation, planning, execution, control, handover / conclusion phases of Systems Integration / Multimedia customer projects, in accordance with contractual time, cost and quality requirements. Manage in accordance with all Ericsson project management policies and procedures.

-Liaise with/work cooperatively with all Ericsson project stakeholders, Customer Unit managers, Services & Solutions Sales and Operations organizations, PDU and BU organizations across Ericsson globally, all 3PP solution partners, in order to deliver timely / quality CSI/Hosting services & solutions to our customers.

Outcomes
Ensure the effective management of System Integration and Hosting projects in accordance with designated time, cost, scope and quality objectives and the achievement of optimal project solutions, by:

-Planning, estimating, coordinating and controlling project solution delivery/implementation
-Scheduling and management of progress and resources, and delegation of tasks
-Establishing appropriate project quality standards in consultation with customers, and implementing appropriate quality management practices/processes/systems to ensure customer satisfaction
-Establishing effective, open communication channels between project participants and all key stakeholders
-Having a good technical background & solid understanding of a number of critical telecom platforms & Intelligent Network applications, Service Layer offerings (eg. Pre-Paid, VoIP, MMS, MoIP, SMS, VPN, IMS, WAP, Parlay, Video Streaming, Mobile Positioning, Content Management, Hosted Solutions)
-Close monitoring and proactive management of SI/Hosting project budgets
-Facilitating the production of project documentation and reporting for Project Steering Committees/Boards, project governance and project team members
-Establishing clear project baselines, clearly defined Scope Of Work & Statement Of Compliance
-Establishing strict Change Control mechanisms and management of all project changes
-Perform Risk assessments, manage and mitigate project risks

Qualifications

Essential Attributes (Knowledge/Skills/Experience Requirements)
- Bachelors degree, preferably in a science, business or telecommunications discipline, or a minimum of eight years of progressive experience in a related field
-Experience (4-6 years) of technical Project Management within the Telecom Industry
-Experience in managing Telecom Infrastructure and Systems Integration projects in a commercial environment
-Experience with Ericsson Service Layer and/or multimedia offerings and services business
-Solid end-to-end SI/Hosting project management experience, from pre-sales to delivery, including SI/Hosting requirement analysis, scoping, resourcing, budgeting, scheduling, quality control and customer management
-Ability to communicate very effectively with customers, project stakeholders and 3PP vendors, utilising a high level of written and oral presentation skills
-Ability to plan, program and coordinate work, manage risk and make informed decisions regarding project delivery in an environment characterised by high volumes of work and competing deadlines
-Ability to integrate technical, environmental and human aspects of projects, and balance conflicting requirements
-Ability to consult, liaise with and coordinate project stakeholders, and negotiate and resolve conflict with tact and diplomacy
-Ability to work as a member of a team and contribute positively to a spirit of team cooperation
-Skills in computer-based project, resource and other information management systems and in the effective use of project management tools
-Knowledge of modern project management techniques, including performance assessment, project evaluation and review techniques, procurement options, value analysis, and quality assurance
-Experience in establishing project controls to ensure controlled progress, including change management, reporting, tolerances and governance structures.
-Knowledge of Project Management and Quality Management concepts and principles
-Sound knowledge of telecommunication technologies and trends
-Knowledge of Ericsson PROPS-C Project Management Methodology or other industry recognised project management methodology
-Current PMP certification or is actively pursuing professional project management certification (PMP)
-Strong Leadership skills and experience is a must
Describe any specific equipment and/or tools used in the performance of the essential functions of the job:
MS Outlook, MS Word, MS Excel, MS Power Point, MS Project, PROPS-C, Core 3, SRM, SAP, MORE tool, Eridoc
Describe travel requirements:
50-100% travel may be required. Many SI/Hosting projects require significant presence in Plano to work with delivery organizations, but some SI/Hosting Prime Integration roles may require prolonged market presence at customer locations

Job

Customer Project Manager

Primary Location

United States

Other Locations

CA-ON-Toronto

Schedule

Full-time

Job Posting

Jan 10, 2012, 8:05:13 PM

Unposting Date

Jul 25, 2012, 12:59:00 AM

Job Type

Standard
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